Kingsway is doing its best to provide timely and convenient service support for the customers, the contents of services including: before-sale technical counseling, field installation, operate technical training, application solution training and troubleshooting support, etc. You can gain service support from our distributors in your region.
Except for the consumables, the whole machine has one year limited warranty, the circuit board warranty for one year.
The UV ink don't contain the VOC which is harmful for human, but the un-cured UV ink is still not allowed to contact with the body directly. A long term of direct contact with UV ink may stimulate the skin and the eyes or even cause chemical allergy to the skin.
What are the Causes of Drip and Leak?
It is a normal problem, especially under the overload working, so the user doesn't have to worry about it, here is the reason for this kind of problems:
Firstly, you need to know the principles of inkjet.
The large format UV printer uses a piezoelectric type print head, which depends on the negative pressure to jet the ink to the surface of the materials, so causes of dripping and leaking are predictable.
Cause A: The negative pressure is too high, so does the inner pressure.
Solution: Check the negative pressure meter, or lower it.
Secondly, it is possible that the sub tank is broken or got the leak because the ink is taken out from the main tank to the sub-tank and then to the print heads.
Cause B: The sub-tank is leaking or broken.
Solution: Replace the sub-tank.
High-quality UV flatbed printer for sale here!