Kingsway is doing its best to provide timely and convenient service support for the customers, the contents of services including: before-sale technical counseling, field installation, operate technical training, application solution training and troubleshooting support, etc. You can gain service support from our distributors in your region.
Except for the consumables, the whole machine has one year limited warranty, the circuit board warranty for one year.
The UV ink don't contain the VOC which is harmful for human, but the un-cured UV ink is still not allowed to contact with the body directly. A long term of direct contact with UV ink may stimulate the skin and the eyes or even cause chemical allergy to the skin.
After Buying, Will There Be Technician In Charge Of Supporting Onsite Installation
Yes, if the equipment is directly sold from Kingsway, we will arrange experienced technicians to support for the installation and collaboration when the machine arrives. If the device is sold by Kingsway's distributors, Kingsway will authorize them to send experienced engineers to support for the installation and collaboration when the machine arrives. Except the contract made other agreement for the installation.